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You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us
Q
Lens adapter ring problem - Transfer to manual consultation
A
Dear customer, please tell us your lens model and camera model and other information, or provide photos of both ends of the lens, we will recommend suitable products based on your information.
Q
Why is my coupon not working?
A
Dear K&F customer, After receiving the coupon, please make sure to log in to your account before using it.
Q
Where can I get the coupons?
A
Dear K&F customer, Open method on computer: Open the coupon package in the coupon window on the right side of the homepage of the webpage.
Q
Why did my order payment fail?
A
Dear K&F customer, If your order shows that the payment failed, please try another payment method or check whether your payment account can be used normally.
Q
Where is the shipment from?
A
Dear K&F customer, We have warehouses in DE,UK,US,AU,CHN. We need to see what you are buying, and check the inventory of the warehouse where you choose to ship. Logistics delivery time depends on which country you are sending to.